
Consultancy and Audit Testimonials
“Her expertise has significantly strengthened our environmental management system.”
Karen’s EMS consultancy has been invaluable to the University of Cambridge. Over the past five years, her expertise has significantly strengthened our environmental management system.
Karen possesses an in-depth knowledge of environmental legislation and an understanding of the unique challenges and opportunities within higher education. Her experience in this sector proved invaluable to us as we navigated the complexities of implementing and maintaining our EMS.
Karen’s auditing approach is both thorough and flexible. She has a keen eye for detail, ensuring rigorous compliance while remaining adaptable to the University’s specific needs and context. Beyond auditing, Karen delivered impactful training sessions for our staff, including senior leadership.
Karen’s professionalism, expertise, and commitment to excellence made her an invaluable partner in our EMS certification journey. We highly recommend her services.
Ambreen Jahangir
Environment Manager
University of Cambridge

We have had the pleasure of working with Karen in her role as our ISO 14001 consultant, and her support has been instrumental in strengthening our environmental management approach.
Karen brings a wealth of knowledge, practical expertise, and a clear, structured methodology to ISO standards. She has an excellent ability to translate complex requirements into straightforward, actionable steps, ensuring that our systems are both compliant and meaningful to the business.
Her collaborative style and approachable manner have made the process highly effective. Karen
worked closely with our teams to build understanding and ownership, rather than simply implementing documentation, which has had a lasting positive impact on our organisation.
Thanks to her guidance, we have enhanced our environmental processes, improved our compliance
framework, and embedded a more proactive and sustainable mindset across the business.
I would highly recommend Karen to any organisation seeking a knowledgeable, professional, and results-driven environmental consultant.
Rebekah Lycett (Proact)
Proact IT UK Ltd
Business Operations Manager
"Practical ISO 14001 expertise that delivers lasting impact"
“Friendly, professional ISO 14001 expertise with practical business focus”
Alongside Karen’s wide and detailed knowledge of ISO14001, she is easy to work with,
consistently providing a friendly, thorough, professional, responsive and reliable service as
both an independent consultant and auditor of ISO14001. Karen has provided clear,
detailed audits as well as credible business focussed advice to ensure Exeter University has a robust and improved Environmental Management System.
Lianne Moore
Sustainability Manager,
University of Exeter

I first got to know Karen through a waste management course she delivered. From the outset, she demonstrated a high level of skill and knowledge, providing reliable, professional, and quality service.
I brought her on board to support the business with ISO 14001, and she quickly identified gaps in the management system more broadly. Karen highlighted weaknesses in our processes and offered pragmatic, actionable solutions to address them.
Her expertise and practical approach have been invaluable in strengthening our environmental management and delivering continual improvement.
Lee Dreger
QHSE Manager
Air Control Industries Limited
“Karen highlighted weaknesses in our processes and offered pragmatic, actionable solutions.”
“From start to finish Gallagher consulting was very helpful and very in depth with everything they did. Friendly and personal consulting service which I would highly recommend to any business in need of environmental consulting or training.”
George Archer
Quality Coordinator,
Ocean LED Marine Ltd

Training Testimonials
“Exceptional ISO 14001 training that makes learning engaging”
I have recently completed a 5-day Lead Auditor online course for ISO14001 with Karen. She was brilliant!! Her knowledge of the overall topic area as well as the Standard is exceptional, plus she is highly skilled at training and online delivery, making the whole experience excellent.
I have no hesitation in recommending Karen as a trainer; after the week I was actually disappointed that the course had finished but was pleased to have learnt so much!
Claire Hilless
Management Systems Auditor,
SGS UK Limited
“Karen is a pleasure to work with. She is friendly, communicative, professional and reliable. Feedback from our delegates on Karen’s courses shows that they feel supported, engaged and benefit from her extensive knowledge of the subject matter.”
Melanie Sheen,
Training Coordinator,
Bywater Training limited
We have been working with Karen as a trainer for a number of years now and her courses have always demonstrated her excellent knowledge of ISO 14001.
She explains the requirements in a clear, practical, and engaging manner, using real-world examples and
interactive discussions to made the concepts easy to understand and apply in the workplace.
I would highly recommend Karen to anyone looking to gain a practical understanding of ISO 14001.
Joanne Marsh
Training Coordinator,
British Assessment Bureau (An Amtivo Brand)
“Clear, practical ISO 14001 training built on real-world insight”
“Engaging ISO 14001 Training that brings a complex topic to life”
I had the pleasure of being a trainee with Karen on a 3-day online course for ISO14001 internal auditor and I was truly impressed by Karen’s ability to make a rather dry topic come alive and interesting; to generate group interaction and discussion and above all, make the whole learning experience enjoyable and useful for someone needing an in-depth course in ISO standards.
I would be happy to recommend Karen as a trainer…of a challenging and complex
topic…...the participants will not only be fully qualified at the end of the training
Dr Jorge Gutic
Environment and Sustainability Manager
and ISO14001 Auditor
“Karen demonstrated exceptional knowledge of ISO 14001. Sessions were clear, engaging and interactive. I walked away from the training feeling confident that I could take what I had learned into a real-world application.”
Lisa Hathway
Individual

For course taught by Bywater Training Limted
Karen was amazing. She balanced taught content with active learning perfectly, at all times with engaging and approachable.
Department for Environment,
Food and Rural Affairs
Karen was an absolutely amazing tutor. Whilst training sessions can sometimes feel quite long and exhausting, Karen kept everything very fun and lively, was very warm and personable, very easy to get along with, and she kept us all motivated consistently
throughout. I would love to have her again.
Reeve Llp
Karen really made what could otherwise be a death by powerpoint really fun and engaging. Iliked that there was plenty of time to discuss and get into breakout rooms and I reallyenjoyed the role plays because again it shows how to put it into practice in the real worldbefore you have even left the course.
Wren Kitchens Limited
Our tutor Karen was exceptional. Highly experienced and knowledgeable, she had a real talent for keeping the whole group engaged throughout the week which can be a challenge over Zoom What stood out most was how she personalised the course to each of us she
took the time to understand our individual roles and experience levels, tailoring her explanations accordingly and pulling us out of our comfort zones in the best way.
She consistently checked in to ensure everyone was following along and showed a genuine interest in each delegate, making the virtual environment feel personal and interactive.
Grant Walker Engineering
The trainer Karen Gallagher was amazing. Incredibly knowledgeable, interactive, realistic and made time for everyones learning needs. Superb.
Owen Mumford Ltd
